The perfect architecture for you
Deciding which architecture is the most appropriate for your project's requirements requires qualified professionals and the latest technology. Once we have agreed upon which is the best, the most important part begins: implementation. Reducing the set up times as much as possible and carrying it out with the highest quality and security requirements is a fundamental aspect for your project. We will treat it with the utmost care by providing you with our best technicians.
Once your project has been launched, you will have a unique management service so that you can control all of your solution's service simply and immediately.
Setup process and implementation of your solution
Qualification, professionalism and efficiency
Once the solution proposed by our team for your project is the most appropriate one, we will set it up for launching as soon as possible.
The main activities for set up are:
- Launch meeting
First, we will plan a launch meeting for the project. Your main managers and representatives will participate as well as the implementation and service managers from Arsys. During this meeting, the main work flow processes, escalation and actions during critical situations will be defined. The overall project plan will be explained, describing those aspects that have several alternatives and which need to be valued. Likewise, the platform to implement this initial phase will be confirmed, enabling the planned scenario to be adapted. Lastly, The implementation process and project exploitation will be discussed, whereby the service phases proposed by Arsys will be explained.
Once the above points are defined, the implementation will begin with the technical and administrative set up of the technical resources included in the project (servers, storage, firewall policies, IP addresses, etc.). Then, if applicable, the software base (operating system) of the machines will be configured. The parameterisation of the software will be carried out according to the requirements jointly evaluated with your technical staff.
Arsys provides access, if necessary, to your technicians in order to implement applications required by the project and create virtual appliances, thereby having them available in the future so that the introduction of new machines with the same software is carried out more quickly and effectively.
We will also adjust your technological infrastructure to the new platform in order to give you the service you have requested: configuration of the Arsys monitoring system and the backup ones.
The tests necessary to certify the operation of the implemented solution can be carried out during an approximate weekly period. If these tests are satisfactory, the real service phase would begin in which the Service Level Agreements would be applied, and in which Arsys Support would handle all aspects that ensure continuity, availability and quality of service provided, without neglecting the continuous improvement of the services purchased.
Manage your own infrastructure on your own
CloudBuilder Next, a simple website control panel
The Arsys Cloud services that we offer allow you to manage a large amount of technology so that you can focus on the your business activities, which is what truly provides value to your clients. The technology managed by Arsys includes:
- Base infrastructure
- Data centers
- Physical security
- Basic logical security
- ACL on network equipment
- Vulnerability Management
- Security Event Managers
- Hardening of systems managed by Arsys
- Base services
- Base monitoring
- Backup systems
In order to manage all of these services efficiently and maximise the parameters of use like availability and performance, we rely on procedures and policies based on ITIL good practices.
We provide you with a control panel accessible via the web, CloudBuilder Next, and an API so that you can autonomously manage your services. Under these management interfaces, we have developed automation for the different technology used for the provision of service in one click and in real time so that you can manage and consult information about:
- Virtual Appliances
- Firewall services
- Load Balancing Services
- IP addresses
- Private networks
- Backup Services
- Activity logs
- Users and Roles
NEAR TO YOU. ALWAYS
Data centers in Spain
Ensure compliance with Spanish regulations concerning the protection of data of a personal nature and the measures required by the PDPL. Here at Arsys we guarantee that your data will never leave Spain.
Our Own Call Center in Spain
More than 300 people, who are passionate about technology and in continuous training, dedicated exclusively to answer your questions and queries.
365 days a year, 24 hours a day
You can contact us in the way which best adapts to your needs: telephone, chat, the Client Area, email or Twitter.
WE ARE CERTIFIED BY
Certified E-Commerce Brand
Internacional certification ISO 2700
Internacional certification ISO 9001
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