AI Chat Assistant

It works as a 24-hour customer service channel that handles the following main tasks:

• Customer support: resolves frequent questions about your business instantly and without delays.
• Contact acquisition: politely requests contact information from your visitors so you don't miss sales opportunities.
• Appointment management: can integrate with external appointment booking platforms (like Calendly or similar) so they can schedule meetings directly from the chat.
• Website guidance: helps users find the exact section or information they're looking for on your page.

No. You don't need to write code or have previous technical experience. The assistant is managed from a very intuitive visual dashboard where you can customize the chat design and behavior with just a few clicks.

It's an automatic process. Just enter the address (URL) of your website. The Artificial Intelligence analyzes the public content of your site to build its knowledge base. If you wish, you can also upload additional information or manually edit the responses to refine the information. Plus, with all that information about your project, the AI will be able to process it to answer your customers' inquiries in up to 5 languages.

Once your assistant is customized, our platform will provide you with a simple line of code. Just copy and paste it in the header section (HTML header or <head>) of your website, whether you use WordPress or any other manager. If you need it, our support team will be happy to help you with this step.

The AI automatically detects the language configured in the user's browser and responds in that same language in a completely natural way. You don't need to manually configure or translate anything to offer multi-language support in the most used languages: English, German, French, Italian, and Spanish.

It is ideal for any small or medium business, freelancer, or professional who wants to provide immediate 24-hour support without the need to hire dedicated staff. Therefore, it is perfect, for example, for industries such as hospitality, e-commerce, professional services, clinics, or service agencies.

To guarantee your professional image, the assistant strictly limits itself to the information you have provided on your website or documents; it never makes up answers. If a user asks a question for which it doesn't have data, it will respond politely that it doesn't have that information and will collect their data to forward the inquiry to you.

The assistant will transfer the inquiry quickly and directly by sending you the data the user provided, along with the entire conversation history, straight to your email. This way, you can follow up with them yourself and resolve the case without any loss of information. Plus, if you also have an AI Phone Assistant, you can configure the AI Chat Assistant to open an audio call and connect the user directly to the phone number of the person you've set up.

Yes. At Arsys, we take security very seriously. All of your customer information and interactions are managed and stored on European servers that strictly comply with the General Data Protection Regulation (GDPR).

Yes. Both services share a control dashboard so you can easily customize the behavior based on the channel. It is highly recommended to use both to give your customers multiple ways to communicate.

Yes. You can have your website hosted elsewhere and use the AI Chat Assistant. You can even make it visible on multiple websites at once (for example, if you have a different one for each country) by authorizing which domains it's available on.

You need to have the Unlimited AI Phone Assistant to be able to make API integrations.

Yes. It is important that you hire your AI Phone Assistant from your Customer Area.