Professional e-mail with own domain: 1€

Arsys Mail frequently asked questions

• What conditions apply to the Free Domain promotion?

  You can get a Free Domain if you contract a Mail Plan. And you can enjoy it for 1 year.

• What domain extensions are included?

  The domain extensions included in the promotion are: .com, .es, .net, .org, .info, .eu, .biz, .cat, .eus, .mobi, .com.es, .nom.es, .org.es, .ws, .be, .online or .store.

• How is my Mail Plan billed?

  You choose the payment method that best suits your needs: direct debit (so the invoices will be automatically charged to your CCC) or credit card. Remember that you can change from one to the other at any time from your Client Area.

• Is there any commitment of permanence?

  There is no commitment of permanence. You can cancel your Mail Plan from your Client Area whenever you want.

• What is the payment periodicity of my Mailing Plan?

  You can sign up for your monthly or annual email plan from the Arsys website. Whenever you want you can change the periodicity from your Client Area.

• How does the 30-day warranty period work?

  If you have tried your Mail Plan but it does not meet your expectations, you can cancel it within 30 days and we will refund your money.

• How can I cancel my Mail Plan if I am not interested in continuing with the service?

  You can unsubscribe whenever you wish from your Client Area. Or, if you prefer, you can contact us at any time of the day so that we can process your request

• How does webmail work?

  Webmail is a way to access your email from a web browser using a username and password, without the need for any additional configuration. You can access your webmail from https://correo.arsys.es.

• What if I need more size for my mailbox?

  From your Client Area you will be able to contract space extensions to have more space in your mailboxes.

• What if I need more mailboxes?

  From your Client Area you will be able to contract additional mailboxes. It is also possible to change your Mail Plan service to another Hosting service, which also include different options for the number of mailboxes.

• What if I also want to have a website?

  All our web hosting plans include mailboxes similar to those of a Mail Plan, so when you want to add a website, you can always change your Mail Plan for a Hosting Plan (or a Webmaker) and keep the mailboxes you have already created.

• Can I have Exchange and other standard email accounts?

  Thanks to Arsys' hybrid mail technology, it is possible to have standard mailboxes and Microsoft Exchange mailboxes under the same domain name. This allows you to use Exchange accounts (which have a higher price) only for those mailboxes where you want to have that functionality, without incurring unnecessary expenses.

• What is a professional e-mail with its own domain?

  A professional email with your own domain gives a more professional image to your online project than if you use free providers because it is personalized with your brand or the name you have chosen. For example, you would have "hola@tudominio.com".

• What should I take into account to create an email account with my own domain?

  The first thing is to choose the domain name for your project. Register one that is related to your business or that includes a keyword for your potential customers. Having a personalized domain gives a more credible and professional image to your business, both for use in your email and as a web address.

  The first thing is to choose the domain name for your project. Register one that is related to your business or that includes a keyword for your potential customers. Having a personalized domain gives a more credible and professional image to your business, both for use in your email and as a web address.

• Is it necessary to register my own domain to have a professional e-mail?

  Yes, having your email with a free provider can transmit a not very serious image to your potential customers. On the other hand, registering a domain name offers additional advantages. For example, by having your own domain name, you have more control over your email address and you can customize it according to your company's needs. In addition, having your own domain name reinforces your brand image and can convey greater confidence to your customers and business partners.

• How can I make sure that my mail with my own domain is not considered as spam?

  To ensure that your own domain email is not considered spam, it is important to follow good emailing practices and maintain a good sending reputation. Here are some recommendations:

  • Use proper mail authentication, such as SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail), to prove that mail sent from your domain is legitimate and not forged.
  • Avoid sending unsolicited mass mailings (spam). Make sure to obtain the consent of the recipients before sending them promotional or commercial emails.
  • Avoid sending unsolicited mass mailings (spam). Make sure to obtain the consent of the recipients before sending them promotional or commercial emails.
  • Include an unsubscribe link in your promotional mailings and respect the requests of recipients who wish to stop receiving your mailings.
  • Avoid excessive use of words or phrases that tend to trigger spam filters. Also avoid the use of excessive special characters, capitalized letters and exaggerated symbols in the subject or content of the email.
  • Use a reliable and reputable mailing service to avoid having your emails marked as spam.