Hosting WordPress

Frequently asked questions about Hosting WordPress

• What is WordPress and what is it used for?

  WordPress is a content management system, also known as a CMS, that allows you to create and maintain a website. It is a very simple and intuitive system that works through plugins, which is why users choose it to create their blogs, corporate websites, online shops... Moreover, it has a large number of templates and themes allowing you to select the structure that best suits your needs.

• What is WordPress Hosting?

  It is a web hosting specifically designed to optimise the security, speed and performance of WordPress websites. With Arsys WordPress Hosting, your website is guaranteed to run smoothly and securely.

• What is the difference between Web Hosting and WordPress Hosting?

  None. Arsys offers you the official WordPress version in a Linux Web Hosting Plan, meeting the technical requirements suggested by the famous content manager. The advantage is that your project will be hosted with a maximum security guarantee in Arsys Data Centers and will have the best support 24 hours a day (in Spanish).

• What is the difference between Arsys WordPress and other versions?

  None. Arsys offers you the official version of WordPress in a Linux Hosting Plan, meeting the technical requirements suggested by the famous content manager. The advantage is that your project will be housed with a maximum security guarantee in the Arsys Data Centers and will have the best support 24 hours a day.

• What is web space?

  Disk space is the space reserved for your domain in the hard drive of a web server for housing all of your website content (files and folders, programming scripts, etc.). Therefore, the bigger your website, the more space you will need.

• What is web data transfer?

  When someone visits a website, the server where it is housed sends the contents of the web pages visited to the visitors' browser. The data transfer consumed is the monthly quantity of files sent.The more the website is visited, the larger the data transfer consumption. Arsys offers you unlimited web data transfer.

• What can I do if I see that I have exceeded my usage limit?

  If your WP Hosting Plan's consumption has increased or is going to increase within a short period of time, we recommend that you upgrade to a superior product. Remember that you can make this change at any time from your Client Area. Or, if you prefer, you can contact us at any time of day in order to process your request.

• What happens if I exceed the consumption that I purchased in my WP Hosting Plan?

  Don't worry, your website will continue to be seen as normal. We know how important it is for your project that your website's visibility is not affected because, for example, you are with a company that is working well and you are receiving more visits than you had planned. Should you exceed the disk space included, you will only be charged for the excess disk space occupied: €10/month for each GB (1GB minimum blocks).

• I already have a website made with WordPress, but I want to have Arsys. How do I do that?

  It's very easy. From your WP Hosting Plan's Control Panel, you will have the option of migrating your content when you are going to install WordPress. If you have any questions, don't hesitate to contact us and we will assist you with the process.

• Can I associate my WP Hosting Plan to a domain that I have already registered with another provider?

  Yes, from your Control Panel, you can easily associate your WP Hosting Plan to a domain that you have registered with another provider. But remember that you must change your DNS so that they point to the new service so that your domain takes your WP Hosting Plan. If you also have an email account, you will be able to continue using the same one by configuring the email's DNS entries from your WP Hosting Plan's Control Panel.Remember that the transfer of your domain is free with WP Hosting and that you can request it directly from the service Control Panel. If you have any questions about this process, you can contact us 24 hours a day by telephone, email, chat or Twitter.

• How does the discount promotion work?

  With this promotion, you can enjoy a discount on the first year's invoice, which you must make in a single payment. After the first year, the corresponding RRP will be applied. We remind you that you may change the billing frequency whenever you wish from your Client Area.

• What conditions apply to the Free Domain promotion?

  You can get a Free Domain if you purchase a WP Hosting Plan. And you can enjoy it during a year. The domain extensions included in the promotion are: .com, .es, .net, .org, .info, .eu, .biz, .mobi, .com.es, .nom.es, .org.es, .ws, .be, .fr, .pt, .com.pt, .online or .store.

• How is my WP Hosting Plan billed?

  You can contract your WP Hosting Plan with monthly or annual payment. You choose the form of payment which best adapts to your needs: Direct Debit (so that the invoices are automatically charged to your bank account) or credit card. Remember that you can change from one form of payment to another in your Client Area whenever you like.

• Is there a fixed-term contract period?

  There is no fixed-term contract period. You can cancel your WP Hosting Plan from your Client Area whenever you like.

• How does the 30-day guarantee period work?

  If you have tried your WP Hosting and it didn't meet your expectations, you can cancel in the next 30 days from your purchase and we will return your money. No obligation to stay, no questions asked.