VPS. Your virtual private server at the best price

Frequently Asked Questions about Virtual Servers

• What is a VPS and what is it used for?

  A virtual private server or VPS is a virtual partition, with resources dedicated exclusively to you, within a physical server or a much larger server infrastructure. It allows you to host websites, online shops or applications. Unlike shared hosting, each client, each application or even each website can have dedicated resources and, therefore, all data is isolated, guaranteeing greater security and better performance. It requires basic knowledge of server administration to be able to manage the operating system and configure the applications.

• How long will it take for my new VPS server to be available?

  Your server will be available in just a few minutes. The provisioning time does not depend on the size of the server, but on the operating system selected and the availability it has at that moment and the additional configurations that are made (change of password, adding backups...).

• What resources can I configure with VPS servers?

  In addition to choosing the server size that best suits your project, during the contracting process, you will also be able to choose the location in which to deploy the server (Spain/USA), the operating system (Windows/Linux), the database software and the pre-installation of the Plesk Obsidian administration panel.

• If I already have a virtual server, can I upgrade it for a superior version?

  You can upgrade to a superior version of VPS Server whenever you want from the Administrative Management section of your Client Area. This change is made instantly so that you can enjoy the new functionalities right away. For billing purposes, the unused proportional part of the previous service shall be kept as a credit.

• What additional features can I add to my VPS?

  In addition to the change of service to superior VPS servers, you can request a change to a Cloud server (totally flexible in terms of contracting computing resources) or contract additional IPs from your Client Area at any time you need.

• Do I have root access to my VPS Server?

  Of course. At Arsys, you can access your server through an encrypted SSH connection (Linux) or via RDP (Windows) and thus have full control over all your servers.

  A KVM console is also available in the control panel to help ensure access to the server in case of firewall or network limitations for SSH or RDP connections.

• How is my VPS Server billed?

  You choose the form of payment that best adapts to your needs: you can choose bank transfer or pay by card on your first payment and then change to direct debit. Remember that you can change from one method to another in your Client Area at any time.

• What is the payment frequency of the VPS provided by Arsys?

  You can purchase your VPS Server monthly or annually from the Arsys website. Currently, the annual contract offers a more competitive price.

• Does the VPS have a registration fee?

  No, activation is completely free.

• Is there a fixed term contract period?

  When you sign up, you will be able to select the initial duration of your subscription to the service (annual or monthly). This will be your only commitment. At the end of this period, the service will be automatically renewed for successive periods of the same duration, unless the duration of the renewal is modified or the service is cancelled, in accordance with the General Conditions of Service in force.

• How many VPS can I purchase with this promotion?

  Only one VPS per customer can be purchased with the promotion. Without being subject to promotion, the same client can purchase as many VPS as he/she needs.

• How does the 30-day guarantee period work?

  If you have tried the VPS Server but it wasn't what you expected, you can cancel it before 30 days have passed without having to pay anything.