AI Receptionist

Absolutely. Your AI Receptionist handles calls 24 hours a day, including nights, weekends and public holidays. You ensure that no potential customer encounters a busy line or a traditional answering machine, improving your professional image at all times.

Not at all. The assistant deploys in minutes without touching any code. You just need to provide the URL of your website so the AI can learn about your services and hours. Then choose the voice, define the key questions the AI should ask and activate the forwarding from your phone. It's that simple.

No, you'll keep your existing number. The integration is done via call forwarding. You decide when you want the AI to take control (for example, when you can't answer or after the third ring). If you don't have a phone number, you don't need to activate one — the AI Receptionist includes one by default.

The system uses machine learning technology that analyses your website. You can also add specific information or manually correct data from the control panel so the AI becomes an expert in your internal processes and resolves queries with complete precision.

Yes, the control is yours. You can configure intelligent forwarding rules. For example, the AI can resolve common queries and, if it detects an urgency or direct purchase interest, immediately transfer the call to your mobile or your team's according to your contracted plan.

The number of forwarding destinations depends on your plan:

• Basic AI Receptionist: includes one fixed forwarding.
• Advanced AI Receptionist: up to 5 different forwarding destinations.
• Unlimited AI Receptionist: unlimited destinations for maximum flexibility.

Yes. We want you to check the effectiveness of the service with complete confidence. We offer a free 1-month trial period so you can configure and test your virtual receptionist.

If you prefer, you can also call a test number to experience it as if you were your own customer.

We use state-of-the-art voice synthesis technology to make the conversation fluid and professional. You can choose different voice profiles and the tone of the interaction. Customers can speak in full sentences, without needing to press numbers on the keypad.

The AI Receptionist can fluently answer calls in more than 25 languages: Spanish, German, English, Italian, French, Polish, Portuguese, Bulgarian, Romanian, Russian, Slovak, Swedish, Turkish, Ukrainian, Chinese, Czech, Danish, Dutch, Finnish, Greek, Hindi, Indonesian, Japanese, Korean, Malay…

For transparency and regulatory compliance, you should configure your initial customer service greeting so the AI identifies itself as such. Our experience shows that users respond positively to this honesty, especially when the AI resolves their queries instantly rather than making them wait in a call queue.

Reliability is a priority. Your AI Receptionist uses exclusively verified information from your website or knowledge base. If a customer asks a question that's not in the system, the AI will not improvise: it will politely inform them that it doesn't have that specific information and take note so your team can return the call with the correct answer.

Yes, the system acts as an intelligent filter. You can configure keywords (such as "urgent", "breakdown" or "assistance") so that as soon as the AI detects them, it immediately diverts the call to your personal or on-call phone. This way, while the AI handles routine calls, you only intervene in truly critical cases.

Yes. Our AI Receptionist uses Natural Language Processing (NLP) and sentiment analysis that allows it to detect nuances in the caller's voice and language to better understand the conversation. In the summary you'll receive by email, the customer's mood will be classified as satisfied, neutral or frustrated, allowing you to prioritise callbacks strategically.

After each call, you'll receive an automatic email with the customer's number, a conversation summary and the reason for their call. You'll also have access to a complete history in your panel, where you can see duration, number of calls and even the customer's detected mood. With the Advanced and Unlimited plans you can transfer this data to your systems via API.

The AI Receptionist also makes appointment bookings (on higher plans): it arranges them and notes them directly in your calendar system (Cal.com or Calendly, calendar management platforms that integrate with others such as Gmail). You can define your session size and working hours. The AI Receptionist checks availability to confirm a booking during the call. Additionally, via API you can integrate this functionality with your own system (WooCommerce, ERP, CRM…).

For Arsys, security is non-negotiable. All data is processed in secure infrastructures under European regulations. All data transmission between your contacts and the AI Receptionist is carried out securely.

Yes. For advanced workflows, you have API integration and connectors such as Make or n8n to synchronise data with Salesforce, HubSpot or Zendesk, or whichever you choose.

These features allow you to streamline your daily work by providing conversation summaries, including call reasons or contact details. This simplifies tasks such as creating support tickets, initiating follow-ups or recording data in your CRM.

Don't worry, we offer 1 month free on any of our plans so you can try which one works best for you.

• Basic AI Receptionist. For freelancers or small businesses with moderate volume (30 calls per month). If you exceed this volume, the system won't stop but will charge an additional cost of €0.49 per extra call.
• Advanced AI Receptionist. Includes appointment management and multiple forwarding destinations. Includes 100 calls.
• Unlimited AI Receptionist. Unlimited calls and advanced integrations via API.

If needed, you can change plans to adapt to your business needs.