Two-factor authentication

Can’t get to the phone right now?

If you don’t have your mobile phone on you at the moment, you can still access your Arsys Client Area by completing the following fields:

Please provide a valid email address or Tax ID
Please enter a valid password
Please enter your recovery code

(*) You obtained your recovery code when you activated the two-factor authentication.
Please note that after using the recovery code you will need to reactivate the two-factor authentication.

Deactivate the two-factor authentication

Download the form and send it via email to