Your online shop with PrestaShop and our hosting

Frequently asked questions about PrestaShop on Arsys hosting

• What is PrestaShop?

  PrestaShop is a free e-commerce platform. Its main function is to allow small and large businesses to create and manage online shops. Thanks to this content management system you will be able to create your shop without any technical knowledge. PrestaShop offers both free themes and modules through which you can easily create and manage your website.

• What is PrestaShop Hosting?

  PrestaShop web hosting specialises in offering you all the space you need to host your online shop. Our Hosting plans offer you everything you need to boost your online business.

• Why PrestaShop?

  Creating an online shop should be a simple task. That's why it's important for you to choose a platform which enables you to concentrate on sales and not on technical issues. With PrestaShop you can create a powerful e-commerce system without any headaches as it includes complete features which you can apply very simply: payment and delivery methods, display and organisation of your products or services, etc.

  Also, PrestaShop lets you fully personalise your shop. This means you will get a professional and unique result.

  Another important aspect to bear in mind is security. In this case, in addition to the characteristics of the application, it will be housed in the Arsys Data Center which has maximum guarantees of security.

• How many modules can you install in a PrestaShop hosting?

  There is no limited number of modules to install in PrestaShop. Space resources are what have a limit depending on the Hosting plan. So, depending on the type of Hosting you have contracted with Arsys, you will be able to enjoy more or less resources.

• How to install a PrestaShop module

  In order to acquire the module in the official PrestaShop store, you only have to go to the Modules and Services tab and enter your registered user data in Addons. Then you will have to update in order to be able to see the list of modules that you have installed in PrestaShop.

  However, if you have acquired the module differently, you will simply have to access Modules and Services, as in the previous step, and select the option Add new module, from there Choose a file, then you can select the file in the folder. After selecting the previously downloaded module file, just click on the Install or upload this module option.

• What is the free domain promotion?

  By buying one of our Hosting plans, you can register any of these domain extensions for free for 1 year: .com, .es, .net, .org, .info, .eu, .biz, .mobi, .com.es, .nom.es, .org.es, .ws, .be, .fr, .pt, .com.pt, .online and .store.

• How is my Hosting Plan billed and what is the payment frequency?

  You can choose direct debit (which means that invoices are automatically charged to your bank account) or credit card.

  You can pay for your hosting plan monthly or yearly through our website.

  You can change both the payment method and the billing frequency from your Client Area whenever you want.

• Is there a fixed term contract period?

  No, you can deregister your hosting plan from your Client Area whenever you like.

• Is there a guarantee period?

  All our hosting plans include a 30 day guarantee. In other words, if you are not satisfied after trying the service, you can deregister within 30 days and we will give you your money back.

• How does the 30-day guarantee period work?

  If you have tried your Hosting and it didn't meet your expectations, you can cancel in the next 30 days from your purchase and we will return your money. No obligation to stay, no questions asked.